Effective Date: March 2025
Thank you for choosing Mahajan Skin Clinic. We strive to provide the highest quality dermatology services and skincare products. Please read our Return and Refund Policy carefully to understand your rights and obligations when purchasing from us.
1. Services
Our dermatology consultations, treatments, and other clinical services are non-refundable once rendered.
If you have any concerns regarding your treatment or results, please contact our team at [insert email or phone number]. We will be happy to review your case and suggest appropriate follow-up care.
2. Skincare Products
We want you to be completely satisfied with your purchase. However, due to hygiene and safety reasons, we do not accept returns or exchanges on opened or used skincare products.
You may be eligible for a return or replacement if:
- You received the wrong product.
- The product was damaged or defective upon arrival.
- The product is past its expiry date when delivered.
To initiate a return, please contact us within 7 days of receiving your order at [insert email or phone number] with your order details, invoice, and a photo of the issue.
3. Refund Process
If your return is approved:
- Refunds will be processed to your original payment method within 7–10 business days.
- Shipping or handling charges are non-refundable unless the error was on our part.
4. Cancellation Policy
Orders can be cancelled within 12 hours of placement if they have not yet been processed or shipped.
To cancel an order, please contact us immediately at [insert email or phone number] with your order number.
5. Contact Us
If you have any questions about our Return or Refund Policy, please contact us:
Mahajan Skin Clinic
Email: info@mahajanskin.com
Phone: +91-8448877105
Website: https://www.mahajanskin.com/
Address: A-24, Hauz Khas, New Delhi, Delhi 110016